We are currently seeking a full-time Patient Care Coordinator/Front Office Administrator for our cosmetic dental practice in Craig, Colorado. This position requires a highly motivated team member with a strong grasp of customer service skills. The right candidate will exhibit professional behaviors and problem solving skills. Must be willing to cover certain clinical aspects within the practice when/as needed (cross train).
Most importantly: He or she must be patient, understanding and act as a pleasant and welcoming presence in the office.
Responsibilities and Duties
Under the direction of management, this position will be responsible for assuring that the needs of the practice & patients are met as it relates to their job description.
An example of responsibilities include:
*Participate in day-to-day operations of dental office.
*Open and close dental office according to office protocol set by management.
*Work under the direction of the Office Manager in maintaining the internal business operations.
*Assisting management in assuring the practice’s compliance with federal, state and safety regulations.
*Implementing marketing strategies as directed by management.
*Working respectfully and cooperatively with management, staff, patients, and vendors; handling escalated patient and team issues as needed.
*Answer and respond to telephone calls with professionalism.
*Greet and welcome patients and visitors to the practice.
*Submit treatment plans for predetermination of benefits.
*Present treatment options to patients.
*Assist management in tasks related to accounts receivable and receiving.
*Crosstrain in the basic clinical aspects of the practice.
*And any other administrative delegations made by management.
Competitive Compensation/Benefit Package. Merit based raises.
Please send cover letter, resume and salary/benefit requirements to [email protected]